01
Who we are
Rygnite is a trading name of R-Logics Solutions Limited, a company registered in England and Wales under company number 08223384. Our registered office is 1.10b Challenge House, Sherwood Drive, Bletchley, Milton Keynes, MK3 6DP.
R-Logics Solutions Limited is the controller of the personal data described in this policy. You can reach us about anything in it at info@rlogicssolutions.com.
02
What we collect
We only collect what we need to answer you and run the website.
Enquiry details you give us through our forms: your name, work email address, company, team size and the product or service you are interested in.
Anything else you choose to include when you email us or speak to us.
Technical data our hosting provider records when you visit, such as your IP address, browser type, device, pages viewed and the date and time of your visit.
03
How we use it
To reply to your enquiry, arrange a consultation or service discussion, and prepare a proposal if you ask for one. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to business enquiries.
To keep a record of our conversations with prospective and existing clients. Our lawful basis is our legitimate interest in managing client relationships.
To keep the website secure, working and measured in aggregate. Our lawful basis is our legitimate interest in operating a reliable website.
To meet legal, tax and regulatory obligations. Our lawful basis is compliance with a legal obligation.
We will only send you marketing emails if you have asked to receive them, and every email will include a way to opt out. We do not sell personal data, and we do not use it for automated decisions that have legal or similarly significant effects on you.
05
International transfers
Some of our providers, and some members of our own team, are based outside the UK. When personal data is transferred outside the UK, we make sure it is protected by UK adequacy regulations or by appropriate safeguards such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
06
How long we keep it
We keep enquiry records for up to 24 months after our last contact with you, unless you become a client. Client records are kept for the length of the relationship and then for up to six years, to meet legal and accounting requirements. Hosting logs are kept for the period set by our hosting provider.
07
How we protect it
We use access controls, encrypted connections and reputable providers to protect personal data. No method of transmission or storage is completely secure, but we work to keep your data safe and will act promptly if something goes wrong.
08
Your rights
Under UK data protection law you have the right to:
Ask for a copy of the personal data we hold about you.
Ask us to correct data that is inaccurate or incomplete.
Ask us to delete your data, or to restrict how we use it.
Object to our use of your data where we rely on legitimate interests, and to direct marketing at any time.
Ask us to transfer data you gave us to another organisation.
Withdraw consent at any time, where we rely on consent.
To use any of these rights, email info@rlogicssolutions.com. We will respond within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk. We would appreciate the chance to put things right first.
09
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed.